Frequently Asked Questions

A bathroom decor scene with a white sink and black faucet, a bottle of liquid soap, a reed diffuser, a brown leather chair, and a wall mirror with neon sign reading 'But first, Nails'.

  • I offer a range of nail, beauty and makeup services, including BIAB manicures, gel manicures, pedicures, brows, waxing and makeup.

    For my full list of nail and beauty treatments, please visit the Book an Appointment link at the top of the page. For wedding makeup and bridal packages, head over to the Bridal section of my website.

  • I’m based in my private home studio in Shrewsbury, Shropshire. Full address details are provided once your appointment is booked.

  • For nail and beauty appointments, please use the Book an Appointment link at the top of the page. For bridal makeup, please enquire through the Contact section of my website.

  • I completely understand that plans can change. If you need to cancel or rearrange your appointment, please give as much notice as possible. Cancellations with less than 48 hours’ notice will be charged 50% of the treatment cost, and those with less than 24 hours’ notice will be charged 100%.

  • Unfortunately, for insurance reasons, under-16s are not permitted in the salon.

  • If you have a cold, bug or anything contagious, please don’t attend your appointment. If you arrive displaying visible symptoms, I may need to turn you away and the usual cancellation policy will apply.

  • No-shows will be charged 100% of the treatment cost, and future bookings may be restricted.